Refund policy

When, as a Consumer, you enter into an Agreement with and there is an ‘agreement at a distance’ you are entitled to cancel the order up to 14 days after receipt without having to provide reasons, provided the seal on the product is not broken and it is not a custom-made product. After the cancellation you have another 14 days to return the product to us. You will then be credited with the full order amount including shipping costs. Only the costs for the return shipment from your address to our office address are for your own account. If you use the right of withdrawal, then the product with all accessories and in the original condition and packaging must be returned to us. To use this right you can contact us at

We will then refund the amount due within 14 days after notification of your return, if the product has been received back by us in good order. You may view and evaluate the product, but may not break the seal and/or use the product. If the seal is broken and/or it concerns a custom-made product and/or the product has been used, you can no longer make use of the Right of Withdrawal.

Business identity
Adres: Nieuwstraat 7, Son en Breugel
Chamber of commerce: 70408823

Download refund form