Flipz BV (referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you use our webshop.

1. Data We Collect

We may collect the following types of personal data to process orders and provide customer service:

a. Personal Information:

• Name
• Email Address
• Phone Number
• Billing & Shipping Address

b. Order Information:

• Products ordered
• Payment details (processed securely through third-party payment providers)

c. Account Information (if applicable):

• Login credentials (if you create an account)

d. Technical Data:

• IP address
• Browser type and version
• Device and operating system details

2. How We Use Your Data

We use your personal data to:

• Process and deliver your orders.
• Provide customer support and respond to inquiries.
• Send order updates and shipping notifications.
• Comply with legal and regulatory obligations.
• Improve our website’s functionality and performance.

3. Data Sharing

We only share your personal data with trusted third parties necessary for order processing, including:

• Payment processors (e.g., payment gateways)
• Shipping and delivery partners
• IT service providers (for website maintenance and hosting)

We never sell or rent your personal data.

4. Data Retention

We retain personal data only as long as necessary for order processing, legal compliance, and legitimate business interests.

5. Cookies and Tracking

We use cookies to improve your browsing experience, track order progress, and analyze website traffic. You can manage cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Payment information is encrypted and securely processed through third-party providers.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent where processing is based on consent.
• Object to data processing in certain circumstances.
• File a complaint with a data protection authority if your rights are violated.

8. Contact Information

If you have questions about this policy or your personal data, please contact us at:

Flipz BV
Slijkstraat 6, 4503BC Groede, The Netherlands
Email: hello@flipz.nl

9. Policy Updates

We may update this privacy policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

This privacy policy complies with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.